Shipping Policy

COVID-19 delay:

Dear Valued Customer,

we are so sorry that during the COVID-19 period, international packages are experiencing longer transit times due to shipping carrier delays. During the special time, international shipping may take up to 3-6 weeks.

We apologize for the inconvenience caused. And we really appreciate your patience, understanding and forgiveness.

Delivery Areas and Shipping Time

Country Delivery Time Shipping Cost
United States* 9-16 business days $7.99USD
United Kingdom 6-12 business days $7.99USD
France 7-12 business days $7.99USD
Canada 15-19 business days $7.99USD
Malaysia 8-12 business days $7.99USD
Thailand 12-20 business days $7.99USD
Italy 9-16 business days $7.99USD
Austria 15-21 business days $7.99USD
Spain 9-16 business days $7.99USD
Germany 8-13 business days $7.99USD
Netherlands 15-21 business days $7.99USD
Denmark 15-21 business days $7.99USD
Switzerland 15-21 business days $7.99USD
Ireland 15-21 business days $7.99USD
Poland 15-21 business days $7.99USD
Czech Republic 15-21 business days $7.99USD
Finland 15-21 business days $7.99USD
Romania 15-21 business days $7.99USD
Greece 15-21 business days $7.99USD
Luxembourg 15-21 business days $7.99USD
Bulgaria 12-21 business days $7.99USD
Croatia 15-21 business days $7.99USD
Estonia 15-21 business days $7.99USD
Latvia 15-21 business days $7.99USD
Lithuania 15-21 business days $7.99USD
Hungary 15-21 business days $7.99USD
Portugal 15-21 business days $7.99USD
Slovakia 15-21 business days $7.99USD
Slovenia 15-21 business days $7.99USD
Sweden 15-21 business days $7.99USD
Belgium 15-21 business days $7.99USD
United Arab Emirates 13-15 business days $7.99USD
Saudi Arabia 15-20 business days $7.99USD
Kuwait 15-20 business days $7.99USD
Qatar 15-20 business days $7.99USD
Israel 10-20 business days $7.99USD
Philippines 7-14 business days $7.99USD
Vietnam 7-12 business days $7.99USD
Mexico* 12-19 business days $7.99USD
New Zealand 12-19 business days $7.99USD
Brazil 20-25 business days $7.99USD


The US non-transportable areas*: Alaska, Guam, Hawaii, Puerto Rico and Armed Forces Areas.

South Korea* Mexico*: Due to the recent COVID-19 period, shipping has been suspended until further notice.

Order Tracking

Shipping time is calculated starting from the time when your order is dispatched from our warehouse, rather than from the time of order placing. Invalid addresses, customs clearance procedures or other similar reasons, may increase the estimated shipping time. Thanks for your patience.

When your order is dispatched from our warehouse, you can find your tracking number in「My Account-My Order」. You can track your package using that number on corresponding shipping providers' websites or through their customer services.

Meanwhile, you will receive a shipment confirmation email. The email will contain the tracking number at the bottom. You can click the tracking link or type the tracking number into to check the status of your order.

Order-to-Delivery Process, ODP

ODP is divided into two stages:

Order processing time: the time we need to get your order ready to be shipped. It relates to stock confirmation and quality inspection, and usually takes 2-5 business days.

Shipping time: the time it takes for the shipping services to deliver the package to your address since they pick up the package from our warehouse. Shipping time varies depending on your specific location. 

Other Questions

If you have other questions relating to shipping, please visit the FAQs for more information or contact our customer service team by clicking HERE.